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The Kindness Benefit: Part I
25
Mar, 22
There was a time when a salary, some insurance, and
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Artificial Intelligence and You: The Robots are Coming
22
Mar, 22
Artificial intelligence (AI) is a technology trend that is not
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When Nurturing Turns to Smothering: Humanizing Email Automation
15
Mar, 22
Have you ever discovered something new, became really excited about
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Humanizing the Online Conversation Experience: Direct CX
11
Mar, 22
“Good morning Mrs. Haverdee, you are looking well this morning.”
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The Market Value of Data
9
Mar, 22
In 2006, Clive Humby, a data scientist, coined the phrase “data
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Conversational UX: The Chatfish Experience?
7
Mar, 22
The term, and concept, of user experience, has been around
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The Human Experience (HX): The Emotional track along the Customer Journey
2
Mar, 22
The customer journey is a foundation for marketing in both
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Artificial Intelligence Works Well with Others
23
Feb, 22
,,
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I Believe I am Composed of 1s and 0s: Big Data Clone
21
Feb, 22
We recently explored the evolution of humanization in marketing. There
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Personalized and Targeted: Bringing the Humanization Back into Data
18
Feb, 22
In the last decade, personalization has become one of the
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